IndiGo, one of India’s largest airlines, has issued a travel advisory for passengers flying through Mumbai’s Terminal 2 following a temporary malfunction in the airport’s baggage belt system. The airline warned that the technical issue could lead to longer wait times for both baggage check-in and luggage collection, particularly affecting travellers arriving or departing from one of India’s busiest aviation hubs.
The airline acknowledged that the malfunction occurred on Saturday and may cause inconvenience for some passengers during the holiday travel period. Terminal 2 handles a substantial volume of IndiGo’s domestic flights, making the smooth functioning of its baggage system critical to maintaining efficient operations and minimizing delays. Airline officials said they were closely monitoring the situation as technicians worked to restore full functionality.
IndiGo assured passengers that its teams were already on the ground at Mumbai airport, working in coordination with airport authorities to address the problem as quickly as possible. Staff were assisting travellers at check-in counters and baggage belts, offering guidance and support to minimise confusion and help people navigate the process more easily.
In its advisory message posted on the airline’s social media channel, IndiGo expressed regret for any inconvenience caused by the belt malfunction and asked passengers to remain patient as the issue was being resolved. The airline emphasised that it was committed to restoring a smooth travel experience and doing everything it could to support those affected during the disruption.
The baggage belt issue came amid a busy travel weekend, with many passengers flying to celebrate the holiday season or to return to their home cities. Such peak periods often place additional strain on airport systems and staff, and even a brief technical glitch can ripple through passenger flows, affecting check-in waiting times and luggage handling.
In addition to the Mumbai advisory, IndiGo has recently issued other travel alerts related to flight schedule adjustments in different parts of the country. Earlier in the week, the airline advised flyers about potential delays in Bengaluru due to dense fog and low visibility affecting flight operations there. The airline has been urging travellers to check their flight status before heading to the airport and to allow extra time for formalities.
Despite these operational challenges, IndiGo has been striving to maintain its network of flights and keep services running reliably for millions of passengers. The airline highlighted that disruptions in baggage handling and weather-related delays are being managed actively and that teams are coordinating with airport partners to reduce the impact on customers.
Passengers are encouraged to stay updated on their individual flight details through official airline channels and to reach out to IndiGo staff at the airport if they require assistance. The advisory serves as a reminder of the complex logistical systems behind modern air travel and the importance of flexibility and communication during times of technical or weather-related difficulties.
